RETURNS & EXCHANGES

How do I return or exchange an item?

We accept returns and exchanges within 14 days of delivery. To initiate a return or exchange, please visit our website at johneliott.com and follow the instructions in the Returns & Exchanges section.

What is your return policy?

All items must be unused, unworn, and in their original condition with tags attached. Final sale items are not eligible for returns or exchanges. For more details, please review our full policy on johneliott.com.

How long does it take to process a return?

Once we receive your return, processing may take up to 7 business days. Refunds will be issued to the original payment method.

Can I exchange an item for a different size or color?

Yes, exchanges are subject to availability. Please check johneliott.com for current stock before requesting an exchange.

Where can I find my return label?

Return labels and instructions are available on johneliott.com under the Returns & Exchanges section.

What if my item is damaged or defective?

If you receive a damaged or defective item, please contact us through the help center on johneliott.com for assistance.

Have more questions?

For additional information, visit our Returns & Exchanges FAQ on johneliott.com.